Birmingham team receives ‘overwhelming support’ for diabetes roadshow
A Birmingham healthcare team has unveiled how its diabetes roadshow was met with “overwhelming support” by colleagues and helped raise awareness in a local hospital.
Senior charge nurse Stephen Groves and diabetes educator Martha Stewart from the Queen Elizabeth hospital, which is part of University Hospitals Birmingham (UHB), decided they wanted to organise an event which would increase knowledge and skill among staff in relation to diabetes care.
Stephen said: “Ward 513, which is where I work, was involved in an organisational change which meant we would be known as the Diabetes Ward, retaining a large focus on general medicine. This involved allowing the team time to increase their knowledge and skills and mine also as the lead for the ward.”
Martha said: “One of my aims was to understand the challenges that are faced by ward nurses day to day, and work with them to integrate diabetes learning with day to day work.
I was delighted when Stephen mentioned his idea of a diabetes roadshow. What a fantastic idea to take diabetes to the wards.
“Another one of my roles is creating educational diabetes resources for staff. One of the things I noticed was that there weren’t many diabetes resources for our nursing assistants. I therefore created a pocket-size booklet highlighting the main points regarding hyperglycaemia and hypoglycaemia.”
Every year the diabetes team celebrate World Diabetes Day by manning a static stand and speaking to staff. But, this time Martha and Stephen wanted to do something different.
Martha said: “I was delighted when Stephen mentioned his idea of a diabetes roadshow. What a fantastic idea to take diabetes to the wards.”
Stephen added: “I had been asked to attend a forum group earlier in 2016, and this was looking at education across UHB trust in relation to diabetes. As soon as I got home that day I was enthused and looked at successful campaigns other specialities had developed in the past.
“My initial concept was based on getting key messages about diabetes across to staff in UHB trust in the quickest way. I therefore came up with the Diabetes Awareness Campaign, which was divided into two parts. Firstly, a roadshow that would involve a mobile board containing diabetes policies, key message, a quiz and a lot of interaction. The second part was screensavers, which would also promote the key messages on blood glucose monitoring, treating hypoglycaemia, hyperglycaemia and insulin management.”
First of all they had to run the idea by their associate director of nursing who Stephen said was “very supportive” before recruiting certain members of the team to see if they wanted to become involved.
“I also presented the idea to my peers in my division, to gauge their reaction and they too were very supportive. From then on I was asked to present the idea to other senior managers in other divisions. I also shared the presentation and screensaver ideas with the diabetes clinical nurse specialists, who had input with how the screensavers would read.
“I thought it would be a real incentive to have a monetary prize for the ward that correctly answered the quiz questions correctly. I also approached UHB charities for a donation, and they offered £50 in vouchers.
“It was decided that the roadshow would coincide with world diabetes day and would run for a week. Martha, me and a diabetes CNS then met with UHB communications to negotiate the campaign launch and how the screensavers would look. It was also decided to launch the diabetes bitesize pocket cards for nursing assistants as we went round. The campaign would appear on the trust intranet and also in the trust newsletter.
Both Stephen and Martha were pleasantly surprised at how staff on different wards were happy to hear what they had to say.
Martha said: “We had a trolley containing treats, as well as the very colourful pocket cards, and copies of the policies we were highlighting. On one side of the mobile board that we had, were the various key messages, which Stephen talked about. He was a natural and he engaged the staff in question and answers, as well as answering their questions. I then turned the board round to reveal an insulin mix-and-match game, which was very popular. Nurses were rewarded with the treats, the pocket cards, as well as copies of the policies.”
Stephen said: “I was overwhelmed by the reception we received by the staff on the wards. Their engagement was crucial and it really became apparent from the first ward we visited that staff wanted to know more about diabetes and what was available in relation to resources. The support of Martha, the Diabetes CNS’s, my ward team and that of the Divisional practice development nurses was essential. It was important the key messages sent were about diabetes management and safer use of insulins.
“My enthusiasm was matched by theirs and for anything like this to work; I feel that this is important. I also wanted staff to be aware of the policies the trust has in place and where these were accessible. It was also suggested we give staff a certificate they could use for their revalidation and this was received well. Martha was kind enough to produce one, which was emailed to all staff who had signed our register.”